IT SOLUTION

Operation & Maintenance

nSOLiD stays with you well after delivery

  • 24/7
    Round-the-clock monitoring
  • 1hr
    Initial response to critical incidents
  • 99.9%
    Target system availability
  • 17 yrs
    Track record at Incheon Airport

  • Regular Inspection

    Monthly system inspections with reports
    Firmware and software version management

  • Incident Response

    24-hour monitoring & alert system
    Remote and on-site emergency response team

  • Performance Optimization

    DB tuning and server load analysis
    Preventive maintenance based on operating history

  • Operation Reports

    Monthly and quarterly operation reports
    Documented issue history and resolutions

  • Hardware Replacement

    Maintenance of servers and network equipment
    Continuity assured during system expansion

  • Dedicated Manager

    A dedicated engineer assigned per client
    Direct communication channel maintained at all times
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